Privacy policy.

Effective date: September 12, 2026

This Privacy Policy explains how Cook Quality Construction Inc. (“Cook Quality Construction,” “CQC,” “we,” “us” or “our”) collects, uses, discloses and protects information when you visit cookqualityconstruction.com, submit a project inquiry, communicate with us or otherwise interact with our customer-facing website.

By using this website, you acknowledge the practices described below. If you do not agree with this policy, please do not submit personal information through the website.

1. Information we collect

Information you provide

We may collect information you voluntarily provide, including:

• Name, email address, telephone number and preferred contact information.
• Project address or general project location.
• Project type, estimated budget, desired timing, scope and other inquiry details.
• Messages, photographs, plans, drawings, estimates, selections or other materials you choose to send us.
• Records of communications and information provided during consultations or project discussions.

Please do not submit Social Security numbers, financial-account credentials, medical information or other highly sensitive information through the public inquiry form.

Information collected automatically

When you access the website, our hosting, security and technical service providers may automatically process limited device and usage information, such as your IP address, browser and device type, operating system, referring page, pages requested, approximate region, timestamps and diagnostic or security logs.

Our public website does not currently use advertising cookies or behavioral advertising trackers. Essential technologies may still be used for site delivery, security, fraud prevention and basic functionality. If we materially change our use of analytics, cookies or advertising technologies, we will update this policy and provide any notice or choices required by law.

2. How we use information

We may use information to:

• Respond to inquiries and communicate with you.
• Evaluate a proposed project, schedule consultations and prepare estimates or scopes.
• Provide, coordinate and improve construction and related services.
• Maintain project, customer, warranty, insurance, accounting and business records.
• Operate, secure, troubleshoot and improve the website.
• Detect fraud, misuse, security incidents or unlawful activity.
• Comply with licensing, insurance, tax, contractual and other legal obligations.
• Establish, exercise or defend legal claims and resolve disputes.

3. How we disclose information

We may disclose information only as reasonably necessary to operate our business or provide requested services, including to:

• Employees, authorized representatives and affiliated business personnel who need the information.
• Website hosting, email, communications, file-storage, security, accounting and other service providers.
• Design professionals, consultants, suppliers, subcontractors or trade partners when needed to evaluate, price, plan or perform a project.
• Insurers, professional advisers, governmental agencies, regulators, licensing authorities or law enforcement when appropriate or legally required.
• A successor or potential successor in connection with a merger, financing, reorganization, sale of assets or similar business transaction, subject to applicable law.

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising.

4. Project photographs and materials

Project photographs, plans and other materials you submit may be used to evaluate or perform requested work and maintained with the related project records. We do not intend to publicly identify customers through portfolio photographs without authorization or another lawful basis. Please notify us before sending material that belongs to another person or is subject to confidentiality restrictions.

5. Communications

When you provide contact information, you authorize us to respond through the methods you provide regarding your inquiry or project. Standard telephone, text-message or data charges may apply. You may ask us to stop nonessential promotional communications at any time; however, we may continue sending transactional, project-related, safety, warranty or legally required communications.

6. Data retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, perform and document projects, meet warranty and recordkeeping obligations, comply with law, resolve disputes and enforce agreements. Retention periods vary according to the type of information, the nature of the relationship and applicable legal requirements. We may retain deidentified or aggregated information where permitted by law.

7. Data security

We use reasonable administrative, technical and physical safeguards appropriate to the nature of the information we maintain. No website, email transmission, storage system or security measure is completely secure. Accordingly, we cannot guarantee absolute security, and you provide information electronically at your own risk.

8. California privacy rights

Depending on the law that applies to Cook Quality Construction and your information, California residents may have rights to request access to or disclosure of personal information, correction of inaccurate information, deletion of information, or information about our collection and disclosure practices. Applicable law may permit or require us to deny or limit a request, including where information must be retained for an active transaction, contract, warranty, legal obligation, security purpose or legal claim.

Cook Quality Construction does not sell personal information or share it for cross-context behavioral advertising. We therefore do not provide a “Do Not Sell or Share My Personal Information” link at this time. Where legally required, we will process applicable browser-based opt-out preference signals, such as Global Privacy Control.

To submit a privacy request, email Email us or call Call us. Please describe your request and provide enough information for us to reasonably verify your identity and locate the relevant records. We will not unlawfully discriminate against you for exercising an applicable privacy right. An authorized agent may submit a request where permitted by law, subject to verification of the agent’s authority and the consumer’s identity.

9. Third-party websites and services

The website may link to third-party services such as Google, Yelp, Instagram, Facebook or our client portal. Those services operate under their own terms and privacy practices. We do not control and are not responsible for the privacy, security, availability or content of third-party websites. Visiting an external link is at your discretion.

10. Children’s privacy

This website is intended for adults seeking construction services and is not directed to children under 13. We do not knowingly collect personal information from children through the public website. If you believe a child has provided us personal information, contact us so we can review and, where appropriate, delete it.

11. Information from outside the United States

This website and our operations are based in the United States. If you access the website from another country, information may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.

12. Changes to this policy

We may update this policy periodically to reflect changes in our practices, technology, services or legal obligations. The effective date at the top identifies the latest revision. Material changes will be communicated as required by applicable law. Your continued use of the website after an update is subject to the revised policy.

13. Contact us

Questions, concerns and privacy requests may be directed to:

Cook Quality Construction Inc.
Serving Anaheim, Orange County and Southern California
Email: Email us
Telephone: Call us
California Contractor License #1039762